Organizational Behaviour and Task Delivery of Administrative Staff in Tertiary Institutions in Rivers State

Abstract

The study investigated Organizational Behaviour and Task Delivery of Administrative Staff in Tertiary Institutions in Rivers State. The study adopted correlational research design. It had a population of 100 administrative staff drawn amongst, unit secretaries, admin officers, technical staff, admin officer in the office  of principal officers, HODs in Captain Elechi Amadi Polytechnic Rumuola, Rivers State University, Ken Saro Wiwa Polytechnic, Bori, Ignatius Ajuru University of Education, Rivers State School of Management Technology, Rumueme. The study used the dimensions of Organizational Behaviour (OB) to include people, work environment and technology in relation to the independent variable of task delivery. The sample size adopted the census sampling technique in which the entire population of 100 was studied. Out of the 100 copies of questionnaires distributed, 90 representing 90% were duly returned and completed and the study used the returned copies for its study. The study used modified 4-likert scale of Strongly agreed (4), Agreed (3), Disagree (2), Strongly Disagreed (1).  The three research questions were answered using mean and standard deviation at mean criterion of 2.5, while the null hypotheses were tested using Pearson Product Correlation Coefficient (PPMC) at .05 significance level.  The study found, as concluded, that the variables of people, work environment and technology significantly relate to task delivery of administrative staff in tertiary institutions in Rivers State. It recommended among others that management of tertiary education institutions in Rivers State, should provide people centred management approach in which the people would be incorporated from policy draft to its implementation.