PACKAGE GRAPHIC DESIGN AND CUSTOMERS’ PATRONAGE
Main Article Content
Abstract
The study focused on package graphic design and customers’ patronage. Specific objectives of the study were to examine the effect of colour, image and shape as a metrics of package graphic design on customers’ patronage. This study utilized descriptive survey research design. Data was gathered from primary source. The population of the study comprises of customers of three supermarket includes Sterleg supermarket, NAO supermarket and Chico supermarket, all in Ado–Ekiti, Ekiti Nigeria. Convenience sampling technique was used to select 130 respondents. 5-point likert scale option of structured questionnaire was used. Content validity was used to determine the validity of the instrument by giving to research experts who modified and made the necessary correction so that the instrument can measure adequately. The value of the test of reliability was 0.85 with the aid of Cronbach’s Alpha reliability method which indicated that there is internal consistency of the instrument. Simple linear regression statistical tool was used to test the hypotheses through Statistical Package for Social Sciences (SPSS) version 23. The findings show that that colour, image and shape have significant effect on customers’ patronage. The study attracts recommendations as follows: Manufacturing company should engage in using attractive colour on the package of their product in order to enhance customers’ patronage., Manufacturing company should beef up the image of their product package to increase customers’ patronage and also they should design the shape of their product package to entice customers to patronage their product.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
References
Adiele K.C, & Justin M .O, (2013). Gabriel. Customer Relationship Management and Bank Performance in Nigeria: An Empirical validation Study. International Journal of Science and Research. 2(1):416-422
Alervall V. & Saied J. S. (2013). Perspectives on the Elements of Packaging Design A Qualitative Study on the Communication of Packaging. Bachelor thesis in Business Administration at the Section for Management, Blekinge Institute of Technology. https://www.diva-portal.org/smash/get/diva2:830523/FULLTEXT01.pdf
Arun K. A., Ankur J, Hitesh K S., Udit N S C, & Deepali S, (2012). The Role of Packaging in Brand Communication. International Journal of Scientific & Engineering Research, 3 (2) Retrieve from www.ijser.org
Creusen, M.E.H., Veryzer, R.W. & Schoormans, J.P.L. (2010). Product value importance and consumer preference for visual complexity and symmetry. European Journal of Marketing. Emerald Article. Accessed on 8 February 2022
Ferreira, B. M. (2019) Packaging texture influences product taste and consumer satisfaction. Journal of Sensory Studies. 34 (6), 1–9. Available from: doi: 10.1111/joss.12532
Garber, L.L.Jr., Burke, R.R. & Jones J.M. (2000). The Role of Package Color in Consumer Purchase Consideration and Choice. Marketing Science Institute. Working paper. http://facstaff.elon.edu/lgarber/misc/garber-package-color-consumer-choice.pdf Accessed on 13th January 2022.
Gofman, A., Moskowitz, H.R. & Mets, T. (2010). Accelerating structured consumer-driven package design. Journal of Consumer Marketing. Emerald Article. Accessed on 16 January 2022.
Holmes, G.R. & Paswan, A. (2012). Consumer reaction to new package design. Journal of Product & Brand Management. Emerald Article. Accessed on 8 February 2022.
Kauppinen-Räisänen, H. & Luomala, H.T. (2010). Exploring consumer’s productspecific color meanings. Qualitative Market Research: An International Journal. Emerald Article. Accessed on 16 January 2022.
Khan, M. M. Karachi, P. & Mateen, M .(2018). Product Packaging and Consumer Purchase Intentions. Market Forces College of Management Sciences. 13 (2), 97-114.
Kotler, P., (2003) Marketing Management, 9th (ed). Upper Saddle River: Prentice-Hall,
Maja M, ( 2021,May 2 ) . The Role of Colour in Packaging Branding and Marketing. Web pos.Reytreived from https://www.newprint.com/blog/role-of-colour-in-packaging-branding-and-marketing/
Nyakweba, N., Wesonga, J. N., & Bosire, B. E. (2015). An analysis of factors influencing consumer patronage of bars: A survey of bars in Kisii Town’s central business district, Kenya. Journal of Marketing and Consumer Research, 11, 190-202.
Polyakova, K. (2013). Packaging design as a Marketing tool and Desire to purchase Thesis in degree Programme in International Business, Faculty of Business Administration, Lappeenranta, Saimaa University of Applied Sciences
Rundh, B. 2009. Packaging design: creating competitive advantage with product packaging. British Food Journal. Emerald Article. Accessed on 8 February 2022.
Silayoi, P. and Speece, M. (2004). “Packaging and purchase decisions: a focus group study on the impact of involvement level and time pressure,” British Food Journal, Vol. 106( 8), pp. 607-28.
Silayoi, P. & Speece, M. (2007). The importance of packaging attributes: a conjoint analysis approach. European Journal of Marketing. Emerald Article. Accessed on 16 January 2013.
Watcharatorn P. (2015).. The Use of Images in Graphic Design on Packaging of Food and Beverages. Journal of Economics Business and Management 3(12)