1.
Ollor HY, Essien SS. Service Processes and Guest Satisfaction in the Hotel Industry in Uyo, Akwa Ibom State. AJMBR [Internet]. 2022 Jun. 30 [cited 2025 Oct. 26];4(1):19-40. Available from: https://publications.afropolitanjournals.com/index.php/ajmbr/article/view/146