Rahman Mustapha, Olanrewaju Kareem, Mojisola Mubo Adeniyi, and Adeyemi Abdulwasiu Adebayo. 2023. “Customer Relationship Management and Organizational Performance of Selected Banks in Ogun State, Nigeria”. African Journal of Management and Business Research 11 (1):213-88. https://publications.afropolitanjournals.com/index.php/ajmbr/article/view/543.