AROWOLO, A. M. Effect of Innovative Customer Services on the Experience of End-Users in Telecommunication Industry. African Journal of Management and Business Research, [S. l.], v. 11, n. 1, p. 110–133, 2023. Disponível em: https://publications.afropolitanjournals.com/index.php/ajmbr/article/view/552. Acesso em: 27 oct. 2026.